If you placed you order before 5 pm EST, it will go out next day delivery. If your order is received after 5 pm EST, we will ship it the day after next.
Our website is kept up to date with real time inventory, and the most optimal time to place an order is 9 am – 4 pm.
* 4 pm - 6 pm are highest demand hours and supplies run out very quickly during these hours.
Customization is the name of our game - we are all about customization. Some wholesalers strive on selling case lots (which is nice and efficient), but our leverage is in customizing orders.
Example: 1 bunch baby’s breath, 25 stems of freedom roses, 4 bunches of baker fern.
Yes, we stand behind our orders and believe in total customer satisfaction. If for any reason you are unhappy with your order, please Contact Us and we can be of assistance.
We are required by all of our vendors to have pictures of insufficient product in order to receive our credits. You must text or email your SWF representative the insufficient product picture(s). Our company policy is a 24-hour return/guarantee.
We receive products on a daily basis, so if you are looking for a specific product that you cannot find on our site, please Contact Us with the specific product name, quantity and date you wish to receive the product. We will do our best to make it happen.
Only dendrobium and cybidium orchids come shipped with water tubes. The majority of our products do not come shipped with water tubes. Industry best practices have proven that cut, dry packed flowers, and in a slightly dehydrated state sustain a longer life expectancy. Water tubes/Percona packed flowers are what we call “on the move flowers” or advancing to the end of their life at a more rapid pace.
Due to the many variables, such as season, product, environment being shipped to, etc., it is impossible to answer this question. If you have a specific question about a specific plant or flower, Contact Us and we can research further for you.